David A. Cardenas Cordova (PhD Student)
Dr. Nicholas Kelly (QUT)
Prof. Rebekah Russell-Bennett (QUT)
In recent years, the development of new means of transportation has progressively increased in Brisbane. The Brisbane Metro, the Cross River Rail, e-bikes, and e-scooters are just a few examples that demonstrate a long and continuous path of mobility innovation, which will be further intensified with the arrival of the 2032 Olympics. However, mobility is much more than just moving from one place to another; it has a significant social and behavioural aspect that need to be considered. The transportation system needs to be more inclusive, accessible, safe, efficient and reliable in order to create a better experience for all different consumers, but especially for those with disabilities, injuries, impairments or diverse cultural or linguistic background.
Through three studies, we seek to thoroughly understand the variety of passengers and/or riders, including residents and visitors, through their lived experienced and challenges using different public transport options. Along with them, we intent to create together desirable future scenarios in which they can perceive more value and trust on these services. By identifying these insights, it will be possible to make vital decisions now that can ensure a better tomorrow.