Innovation often requires collaboration among stakeholders within different organisations and at different levels. This project develops an innovation platform to facilitate:

(i) collaboration among the key actors within a complex service ecosystem;

(ii) identification of the resources and infrastructure needed to support ongoing innovation;

(iii) articulation of where policies and processes inhibit innovation; in order to support

(iv) the ideation of new business models that will lead to new service delivery approaches. A key feature of the platform is the incorporation of advanced analytics to aid evaluation.